Tobias
Member since September 2021
Reviews (1)
No warm water & clogged toilet
Aloft Houston DowntownHotel is located nicely in the city Center with parking garage around the corner. Room is clean and has a good size for traveling with our dog. Unfortunately we realized next morning that the shower did not had warm water and the toilet got clogged overnight. We claimed both during check out, but hotel management was not able to reimburse us our provide any other compensation. This caused a very bad experience at the end and we definitely would not recommend the hotel.
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