DEPLORABLE HOTEL

As we evacuated from Louisiana due to Hurricane Ida, we made a reservation at this hotel. As we were entering the hotel the outside appearance was a run-down, unkept facility; when we got out of the car to walk the dogs, grass to walk dogs was with weeds, overgrown, not even room to walk the dogs. As I opened the room door; a roach on the floor carpet, and a flea by the bathroom sink. I proceeded to exit and was not going to spend a minute in that filthy hotel. I went to the front desk and complain, asked for a manager and was none according to front desk clerk I showed pictures I took inside of their room and front desk clerk. The lady didn’t apologize or looked at me. They charged $75 to my credit card upon checking in for incidentals! Which I was unaware and was told a refund was going to be issue but I’m still waiting for the refund.

Oh, also, there were 2 homeless men sleeping on the overgrown grass at their facility. I didn’t feel safe and was not going to bring my dogs and myself to sleep in that room. Do not book in this hotel, for the health of your pets, yours and safety. It was a horrible night traveling so far to get to this deplorable hotel to find another pet friendly hotel at that time, it started to rain hard, I was stressed out, the dogs were stressed out and we found another hotel nearby which was not the best but better than la Quinta. The hotel pictures on their website do not look like the real condition to the hotel. This place is a “dump”, I have never seen anything like this before! My rating is less than one bone. Is actually minus zero! I think this hotel should be reported to the state health department for inspection.

Sep. 14, 2021