James
Member since March 2022
Reviews (1)
Not a very good hotel
SureStay Plus Hotel by Best Western Reno AirportIf you're a dog lover, stay away from this hotel. They are very dog unfriendly. Actually, they are aggressive toward dogs. The evening I arrived, the lady at the front desk was awesome and super friendly to my dog and me. The next morning was a nightmare experience. The staff was not friendly and even kicked us out of their restaurant. Also, there is no place to walk your dog for potty time. No grass, all pavement and rocks. The rooms are average. The TV was broken. No room service. The bed was comfy though!
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