Advance Notification by Telephone
Please let us know at the time of booking that you wish to travel with your pet. We'll check the applicable transport conditions and the possibility of loading and will inform you accordingly. Please call +43 5 1766 1000 for notification and further information.
Pets in the Cabin
Small Dogs and Cats in the Passenger Cabin
If you want to travel in the cabin with your small cat or dog, it must be placed in an adequate, leak-proof transport container. The combined weight of the animal and container must not exceed 8 kg, with max. dimensions of 55 x 40 x 23 cm for easy stowage under the seat. Please bring your own transport container! Austrian Airlines reserves the right to check the animal´s behavior at the time of acceptance and that the container meets the requirements to ensure a safe transport throughout the whole journey.
Pet fees for flights within Austria: EUR 35 / USD/CAD 50; pet fees for flights within Europe: EUR 50 / USD/CAD 60; pet fees for intercontinental flights: EUR 70 / USD/CAD 100.
Pets in Cargo
Larger Animals in the Cargo Hold
Animals that cannot be transported in the passenger cabin may be accepted in the cargo hold as long as the travel conditions are fulfilled. Please inform us at the time of booking of the weight and dimensions of the appropriate, according to IATA (International Air Transport Association) standard, transport container. We will check the possibility for loading in the aircraft compartment.
Requirements for the kennel: the animal must be able to stand with its head extended and must have enough space to move, feeding and watering facilities must be available, it must be leakproof and the floor must be covered with absorbent material, it shall be ventilated on at least 3 sides, and it has to be solid and escape-proof.
Fees for Medium Carriers (up to max. dimensions of 80 x 55 x 55 cm) are as follows: for flights within Austria EUR 70 / USD/CAD 100; flights within Europe EUR 100 / USD/CAD 150; for intercontinental flights EUR 150 / USD/CAD 200.
Fees for Large Carriers (exceeding the dimensions 80 x 55 x 55 cm) are as follows: for flights within Austria EUR 150 / USD/CAD 200; flights within Europe: EUR 200 / USD/CAD 300; intercontinental flights: EUR 300 / USD/CAD 400.
For carry-on carriers, the combined weight of the animal and container must not exceed 8 kg, with maximum dimensions of 55cm x 40cm x 23cm. Checked cargo carriers are considered medium if under 80cm x 55cm x 55cm or large if dimensions exceed 80cm x 55cm x 55cm.
Austrian Airlines has received a rating of
5.0 out of 5 bones by 1 dog
More than one year ago.
Great Pet Travel!
I was very nervous to move overseas with my two dogs. I brought my ESA dog (55 pounds) and small dog in a carry on bag on our flight from Dulles to Vienna. I was absolutely blown away by the amazing service of the crew. They were kind, polite, and engaging; they constantly checked in with us and answered all of our questions. We were moved (at no charge) to the bulk head row for more room for our pets. The flight was comfortable and the food was fine; we arrived to Vienna early as well. I can not recommend Austrian more to anyone traveling overseas, especially with pets. Just contact the airline via phone and email (Special Services) for pet accommodations.
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