Pets are accepted on a first-come, first-serve basis. Delta limits the number of total pets per flight, allowing 2 pets to travel in first class, 2 in business class, and 4 in the main cabin of most of their flights. You can call Delta at 800-221-1212 to guarantee Fido a spot on board.
Pets in the Cabin
Delta Airlines welcomes passengers with small pets (dogs, cats, and household birds) in the cabin on most flights within the United States, Canada, the Virgin Islands, and Puerto Rico. Pets are not permitted on flights to Hawaii. Your pet must be small enough to fit comfortably in a carrier under the seat in front of you, at least 16 weeks old if traveling to the USA from elsewhere, and at least 15 weeks old for European Union travel. Passengers can bring 1 pet in each carrier, except on domestic flights in the USA where a female cat or dog may travel with her litter if they are 10 weeks-6 months old. There is no limit on the number of animals in the litter. Fees for taking your pet in the cabin vary depending on your travel plans. For flights to/from the U.S.A, Canada, and Puerto Rico, there is a pet fee of $125; Virgin Islands and outside the U.S. there is a pet fee of $200; and Brazil there is a pet fee of $75.
Pets in Cargo
Animals who are too large to be taken in the cabin, or being transported without their owner, can be shipped as cargo through Delta Cargo. A pet shipped domestically via Delta Cargo cannot be booked until 14 days prior to departure, pets are not guaranteed to be shipped on a customer’s same flight or flight schedule, and shipping a pet requires dropping it off at a Delta Cargo location at least three hours before departure. You can find out any additional information by calling Delta Airlines Customer Service Team at 1-800-352-2746.
For pets traveling in the cabin, maximum carry-on kennel dimensions are determined by your flight. You must contact Delta Reservations to determine the appropriate kennel size. They can be either hard or soft-sided and must be escape-proof. Your pet must remain inside the carrier while in the airport boarding area, during boarding, as well as throughout the duration of each flight. For pets traveling with Delta Cargo, carriers can have any of the following dimensions (as long as pets fit comfortably inside): 27" x 20" x 19" (68 cm x 50 cm x 48 cm); 32" x 22" x 23" (81 cm x 55 cm x 58 cm); 36" x 24" x 26" (91 cm x 61 cm x 66 cm); 40" x 27" x 30" (101 cm x 68 cm x 76 cm); and 48" x 32" x 35" (122 cm x 81 cm x 89 cm). Kennels must be rigid with a solid top, have proper ventilation on at least 3 sides domestically or 4 on international flights, have a solid door, and nuts and bolts securing loose parts. The kennel should be large enough for animals to stand, turn around, and lie down comfortably. You also need to include food and water dishes clipped securely inside and absorbent material on the bottom.
Effective January 11, Delta will no longer accept emotional support animal bookings on any flight. Additionally, Delta no longer accepts snub-nosed dogs, including American Bulldog, American Staffordshire Terrier, American Pit Bull Terrier, Boston Terrier, Boxer, Brussels Griffin, Bulldog, Chinese Pug, Chow Chow, Dutch Pug, English Bulldog, English Toy Spaniel, French Bulldog, Lhasa Apso, Japanese Boxer, Japanese Pug, Japanese Spaniel (Chin), Mastiff (all breeds), Pekinese, Pit Bull, Pug, Shar Pei, Shih Tzu, Staffordshire Bull Terrier, Tibetan Spaniel; and cats, such as Burmese, Exotic, Himalayan, and Persian.
- CassidyDec. 23, 2021I was happy
Not only did I bring my sweet baby angel (a 5 lb chiweenie) in cabin, but they also allowed me to let her sit in my lap—rather than in the crate—for all of the flight. The flight attendant even came over and took her up to the rest of the flight attendants to show her off.
- NataliaMar. 12, 2019Unprofessional job
I booked my fly with DElta cargo and I was late for 10 minutes. The fly was at 1:10, They want me to came at 10:40, I came at 10:50. The person who work with me take a cat to the warehouse and start doing paperwork, then he say he can't book us, we are late. He give me cat back and we residual fly for the next day. but it's ok.
The next day when we came on time, same guy was on lunch, and another person told me this cage is not good for flying with Delta, I was shocked, because yesterday it was good and today its not good. I ask him if he can book ut for the fly, and I can go buy another cage, I just not want to be late again, he say no. I was cry and I called to customer service but nothing they can do. I have to wait when the manager ( same guy from Yesterday) will came back from his lunch to talk to him. When he came, he take the cage , he say we gonna put screw on it, but we was late for this direct fly. and the cat instead on 5 hours have to fly 11. I feel so bed for this pure kitten, but I can't came back another day again.
I using the same cages all the time, its work perfect for Lufthansa, Turkish airlines, KLM, American Airlines, but it's not good for DELTA, how its possible????
Very disappointed, its so stressful day for me and I'll never work with them again and newer recommend them to anybody.
- CarolineJun. 11, 2018MEM-ATL-BRU
After reading lots of negative reviews, I thought i might share the great experience I had this weekend travelling with my bojack terrier 18lbs. I purchased the Sherpa Delta medium bag and had all the medical records ready when checking in. The agent had a quick look at the paperwork and did not even check on my dog.
The aircraft from Memphis to ATL was an MD88 and from ATL to BRU 767-300 (eco comfort seat) we were even allowed to pre-board as i had my dog. Again, nobody on the plane even paid attention to my dog. The bag fitted perfectly under the seats ( window seat) and we had a great trip. My dog slept through even during the landing. I hope this will motivate some of you to travel with your pet on Delta, you always need to call them before and they will check the aircraft to see if yes or no the carrier fits.
I will report my next experience to you once i fly back from BRU to MEM.
- MikeMore than a year agoRidiculously expensive
Wanted to take my large dog (80 lbs) across the country BOS LAX. Our airfare round trip was going to be 600 for us both. Fee for dog to go in kennel in cargo $859 one way! Have flown AF from east coast US to Paris twice with same dog, $200 each way! Seriously, you people at Delta just don't care!
- SonjaMore than a year agoPapillon in Cabin
I flew my papillon in cabin from RDU to BOS and back last summer, and in RDU they were great with her, but BOS was kind of weird. She's a fairly big papillon, 11 lbs and 11 inches at the shoulder, but she's got a SleepyPod Air that can shorten as needed or be extended for more comfort in the terminal. At RDU she got checked in at the counter and they loved her, and also the special services line is super quick compared to the endless bag drop lines. We went past the bomb sniffing dogs and through security no problem. The plane was half empty so other than stowing her under the seat for takeoff she was in the empty seat next to me for the whole flight. And she's a very very relaxed sort of dog, so she didn't make a peep for her entire flight. Now flying home from BOS, the check in lady was concerned she was too big for the carrier (because she's a very fluffy papillon and her fluff was everywhere) but when I told her that she was fine and the vet had approved the carrier she was okay with it. I feel like there should be some sort of way to get a vet-approved-to-fly-in-this-kennel certificate so I don't have to explain that my dog is 60% fur by volume to the lady again. Then we were in line for security and we were halfway through the line when a TSA guy looked at the bag (it looks more like a duffel bag than a dog carrier) and asked "Is that a dog?". Then he proceeded to drag us out of line, because apparently she couldn't go past their bomb sniffing dog, and scolded the ladies supervising the beginning of the line and told them that it was a dog and they put us in a special line that went right to the ticket scanners. So skipping the line was nice, but maybe if you're flying make sure to let everyone official know that you're carrying a dog. We've already booked our tickets for Christmas with Delta!
- AlMore than a year agoPet Cargo Staff
We flew ourselves and our pet labrador on Delta Cargo roundtrip LAX-DTW for may years but the staff was so bad we've changed to other airlines. They're always trying to find a way to reject you for container, certificate, weather, etc. even though you are within the guidelines (and have shipped with them before.) Apparently their rule is to let the desk have wide latitude despite the written rules. They even tried to reject us on the return trip for improper water container or something when it was the thing Delta Cargo in LA had insisted on. They also used the suspicion of us being breeders as a way to delay and almost miss the plane. In Detroit, the staff went into their glass office to "inspect the paperwork". My kids were crying because Delta initially said they wouldn't take the dog. They were literally filing their nails, looking and laughing at us from in there. So not just slow and incompetent, as they are here in LA, but actually mean.
- BrennaMore than a year agoGreat Experience with Delta
After reading a lot of these reviews I was nervous about flying from Raleigh/Durham to Seattle with my cat on Delta, but I had a great experience from start to finish. It was easy to make my reservation for my cat by calling Delta, and they told me the exact specifications of the underseat area on the plane I was flying on. This allowed me to buy a cat carrier that I was sure would fit. I arrived at the airport an hour and a half before my flight, but happened to arrive at an extremely busy time with gigantic lines. I went straight to the special services line and they were able to check me and my cat in quickly and easily. I was dreading going through security with my skittish cat, but it all went very smoothly. The cat carrier I bought was a small Original Delux model from Sherpa, and it fit perfectly under the seat in front of me on the airplane. This was my first experience flying with a pet, but Delta made it all very easy.
- AmyMore than a year agoGreat for shipping dogs!
I work with rescues in Atlanta and Seattle to ship puppies and their moms from rescues in Atlanta to Seattle where they are adopted into loving homes. I have literally shipped hundreds of dogs through Delta's pet shipping program and they have all arrived safely with no problem! I even had a pilot text me once to say that he had seen my pups loaded and they were doing great! I was super impressed that he took the time to do that. They also called me once when the pups needed to be put on a later flight and explained that they were being cared for and were doing fine. Delta always treats my pups with great care and I would recommend them to anyone wanting to ship their pets.
- DonnaMore than a year agoWon't do this again
We recently moved across the country and didn't want to subject our cat to 8 days on the road, especially as he could be boarded in a familiar place and they were happy to put him on a plane for us.
The people on the phone at Delta Cargo were really great...accommodating and helpful. The problems came when I went to pick him up. First, his flights were delayed by two hours, then four hours. Okay, not great, but I was following his progress via Flighttracker and at least I knew about it.
The real problem came when I went to pick him up at Seatte Tacoma airport. There I was told that he had "been taken off that flight for some reason" but they couldn't say why, and he was going to be another flight two hours later. Basically their attitude was a big shrug, snottiness, and no information. I then called the national cargo people, who couldn't tell me anything either. I was really upset because he's an older cat and was terrified that he had had a health episode or some other reason.
I wasn't the only pet owner whose pets experienced the exact same thing...there were six of us in that cargo facility waiting for our pets and getting zero help or reassurance. When he did finally arrive, he was wet with with urine and very hungry and thirsty.
I thought it was the best of the bad choices but if I had to do it again, I woudn't.
- MissyMore than a year agoNo Problems
The breeder I bought my puppy from shipped her from Minneapolis to Tampa. I was nervous about having her shipped especially after reading all the reviews on here. My puppy arrived safe and sound and with no issues. Her flight was delayed but that was due to the weather and not the airlines fault. I had a good experience and would use this service again.
- SarahMore than a year agoOver and Above
Delta Cargo have our hearts! They took such amazing care of us and our two boxers as we were moving to Ecuador. Our dogs arrived safe and happy. The trip was not without glitches... They switched the aircraft 2 hours befor we left for the airport, which meant out giant crates could not be accommodated. Delta Cargoe rerouted our dogs and we have now been living life together as a family in Ecuador for six months. Thank you Delta Cargo for your care and concern. And thank you for not only learning our dogs names but also their nickname,Es so our dogs felt loved.