Frontier Airlines

Frontier Airlines is a low-cost American airline headquartered in Denver. They welcome small pets to travel in the cabin with their owners. Visit Website

Or call (801) 401-9000 for more information. You can use BringFido to find a pet friendly place to stay at your destination.

Pet Reservations

Call Frontier Airlines as soon as your travel plans are confirmed to guarantee Fido a spot. You can get through to the Customer Service Team at (801) 401-9000. Passengers should remember that certain flights operated by Frontier's partners - including Great Lakes Aviation - may not accept pets in the cabin.

Pets in the Cabin

Frontier Airlines allows small pets (dogs, cats, rabbits, guinea pigs, hamsters and small household birds) to travel in the cabin on flights within the USA. Only dogs and cats are able to travel on international flights. It is your responsibility to make arrangements for complying with all applicable laws, customs and other governmental regulations, requirements or restrictions of the country, state or territory to which the animal is being transported. Your pet's carrier must be able to fit underneath the seat in front of you. The pet fee on Frontier Airlines is a one-way, directional charge of $99

Pets in Checked Baggage

Unfortunately, Frontier Airlines no longer accepts pets as checked baggage or as cargo.

Carrier Guidelines

For pets traveling in the cabin, carriers on Airbus A318 / A319 / A320 should not exceed 24" x 15. 5" x 9.5" (61 cm x 40 cm x 24 cm); and on Embraer E190, the carrier dimensions shouldn't exceed 18" x 13.5" x 10" (45 cm x 24 cm x 25 cm). Carriers must be large enough for animals to stand, turn around, and lie down in a natural position. Frontier recommend that you use a soft-sided carrier.

Other Restrictions

Frontier will no longer accept new bookings for passengers wishing to travel with an emotional support animal.

Reviews

BringFido Guest Rating

Frontier Airlines has received a rating of 3.2 out of 5 bones by 5 canine critics on BringFido.

  • Gozde
    Jun. 13, 2021
    Tina at DFW

    I have had the worst experience with this airline. Previously I have flown with my small puppy five times with other airlines. However when I first approach the desk I was asked if I am going around picking up dogs from different countries by the lady named Tina who claims to be the floor manager. I don’t understand what kind of manager can ask that kind of a question. It’s just poor customer service. I’ve never faced such hostility before. She was not even the agricultural health inspection person to be asking me this sort of question. When I asked for another manager she refused. She also continued to refer to my Turkish passport when she was making claims about my dog as if it matters if I am American or Turkish. I simply think this customer service is the worst. I was faced with racism, bigotry and hostility. I was also faced with questions that carry the conversation to a different level. She pacifically said “I mean really are you just going around picking up dogs from different countries“. I’ve had all of my health certificates for my dog and she claimed that these were insufficient (have use the same documents every time I fly with my dogs). My documents includes US Department transportation air transportation animal form, it also includes rabies certificates, it includes animal health certificates and it includes that she was checked just the day before the flight to make sure that she was OK to go. I also have a list of every single treatment that my dog has received for the past six months. She even claimed that I printed them off and I signed them myself instead of the certified vet. I highly suggest flying with American Airlines instead of this airline — just spend a couple more bucks and have a pleasant experience. If there is any suggestions on how to give feedback on an employee of Frontier Airlines I would highly appreciate it. I do not think I will ever buy Frontier Airlines again nor would I ever recommend it to anyone I know...

  • Kat
    Jan. 2, 2019
    Changed the rules after I bought ticket

    They changed the rules about ESA's after I bought my ticket and expected me to look at the website to know about the change in rules.

  • Cinta
    Jun. 14, 2018
    Great for bringing guinea pigs!

    Frontier was the only airline we found that would allow us to bring our guinea pig in the cabin (not sure why others do not allow them but they do not seem to). TSA, staff for boarding and flight attendants were all nice, curious and friendly. We will use them again!

  • Judith
    May. 5, 2018
    Would do so again on a direct flight

    I brought my twelve-pound Chihuahua on a direct flight in April 2018, and all went well in spite of a forty minute delay in the airport and arriving early at the airport on the return portion. In the airport, I waited with her near the Pet Relief Area. While she walked through the airport, I put her inside the carrier during the flight in the Airbus as well as in the rental car shuttle. The fit of the soft-sided carrier under the seat (mostly) left something to be desired, so on my next flight with her, I have purchased the premium stretch seat. I don't know whether or not the steward would have offered to place (safely) the carrier elsewhere in the cabin, though one inquired on the return whether it would fit under the seat. Of course, it did do so going.

  • Jim
    More than a year ago
    Director

    I plan to pick up a puppy in Seattle and bring him back to Denver. The only price shown is $150 on the web which suggests a round trip with a pet. Tried to call and got in "hold", "what do you want recording", finally gave up and went United.

Post a Review

Traveler Photos

We dug up 2 pictures of dogs flying Frontier Airlines.

Want to feature your creature? Upload a photo of your pet on Frontier Airlines! You can also share by using the hashtag #bringfido on FacebookTwitter or Instagram.

Add a Photo