United Airlines only accept 2 dogs in the cabin on most of their flights, so they advise you to contact the Customer Service Team as soon as you confirm your travel plans. They accept reservations between 30 days in advance (maximum) and 5 days (minimum) prior to travel for customers traveling with their pets and/or for pets traveling alone. Require additional conditions for acceptance (see below) prior to reservation confirmation.You can speak directly to them at 1-800-864-8331 and make your reservations over the phone.
Pets in the Cabin
United Airlines welcomes passengers with small pets (dogs, cats and rabbits) in the cabin. Pets must remain inside their pet carrier underneath the seat in front throughout the journey. You will be prompted to see an agent at check-in to receive a pet tag to attach to Fido's carrier. Only 1 adult cat or dog is allowed in each carrier. The fee for pets in the cabin is $125 each way on United Airlines flights.
Pets in Checked Baggage
United Airlines has partnered with American Humane to improve their pet transportation service, PetSafe. If your pet doesn't qualify for travel in the cabin (too large or traveling alone), then they can be transported with the PetSafe program instead, offering airport-to-airport travel for cats and dogs traveling to approximately 300 destinations. Pets from 2 lbs (1 kg) all the way up to 770 lbs (350 kg) can be transported with PetSafe. Rates vary depending on the size of your animal and the country of departure. Transporting a pet under 11 lbs (5 kg) from America to various destinations domestically and around the world will incur a charge between $201-417, whereas transporting the largest pets 300-770 lbs (136-350 kg) will incur a charge between $963-2410. You can contact the PetSafe Desk at 1-800-575-3335 or 1-832-235-1541 for more information and to book Fido's spot.
For pets traveling with you in the cabin, carriers must be hard or soft-sided. Hard-sided carriers can be a maximum of 17.5" x 12" x 7.5" (44 cm x 30 cm x 19 cm) and soft-sided carriers can be a maximum of 18" x 11" x 11" (46 cm x 28 cm x 28 cm). Your dog must be able to stand up and safely turn around in their carrier. For pets traveling with PetSafe, carriers must be large enough for your pet to move freely and stand with its head erect, to turn around and to lie down in a normal position, and be tall enough to provide enough room for your pet to stand and sit without its head and ears touching the top. The carrier must be constructed of rigid plastic, wood or metal, properly ventilated, and secured by metal bolts. Food and water dishes must be securely attached to the inside of the crate and must be accessible from the outside so they can be filled without opening the door. PetSafe does not accept crates taller than 30", including the 700 series crates. Customers should also remember that United Airlines no longer sell or provide crates at airport facilities.
United Airlines no longer accepts emotional support dogs on flights. The dog breeds that are no longer accepted on United flights are the Affenpinscher, American Bully, American Pit Bull, Terrier/Pit Bull, American Staffordshire Terrier/"Amstaff", Belgian Malinois, Boston Terrier, Boxer, Brussels Griffon, Bulldog, American Bulldog, English Bulldog, French Bulldog, Old English Bulldogges, Shorty Bulldogs, Spanish Alano/Spanish Bulldog/Alano Espanol, Cavalier King Charles Spaniel, Chow Chow, English Toy Spaniel/Prince Charles Spaniel, Japanese Chin/Japanese Spaniel, Lhasa Apso, Mastiff, American Mastiff, Boerboel/South African Mastiff, Bullmastiff, Ca de Bou/Mallorquin Mastiff, Cane Corso/Italian Mastiff, Dogo Argentino/Argentinian Mastiff, Dogue de Bordeaux/French Mastiff, English Mastiff, Fila Brasileiro/Brazilian Mastiff/Cao de Fila, Indian Mastiff/Alangu, Kangal/Turkish Kangal, Neapolitan Mastiff/Mastino Napoletano, Pakistani Mastiff/Bully Kutta, Pyrenean Mastiff, Presa Canario/Perro de Presa Canario/Dogo Canario/Canary Mastiff, Spanish Mastiff / Mastin Espanol, Tibetan Mastiff, Tosa/Tosa Ken/Tosa Inu/Japanese Mastiff/Japanese Tosa, Pekingese, Pug, Dutch Pug, Japanese Pug, Shar-Pei/Chinese Shar-Pei, Shih-Tzu, Staffordshire Bull Terrier/"Staffys", Tibetan Spaniel. United Airlines also doesn't accept the following cat breeds: Burmese, Exotic Shorthair, Himalayan, Persian.