Norra Airlines must approve all pets before travel, so contact the Customer Service Team at 877-757-7143 and inform them you are traveling with Fido. Make sure you have the dimensions of your pet carrier to hand, as well as the total weight of the pet and the container. If your ticket includes flights operated by other airlines, you should check their regulations before your travel date.
Pets in the Cabin
Norra allows passengers to bring small pets (cats, dogs, rabbits, and rodents) into the cabin on some flights. Pets and carriers must weigh less than 17 lbs (8 kg) to be accepted on board. Norra recommend dog, cat, and rabbit owners use a soft carrier to transport their pets, as the animal will have to be stowed underneath the seat for the whole flight. Pets must remain inside their for the duration of the journey. People traveling in business class won't be able to bring a pet due to the reclining seats. The fees for transporting a pet in the cabin vary depending upon your destination. The fee for passengers taking Fido on a short haul flight is 40 EUR and the fee on long haul flights is 75 EUR.
Pets in Checked Baggage
Animals can also be transported as checked baggage in the hold. Pets weighing over 88 lbs (40 kg) must be transported in a strong transportation box in the hold. Pets are charged different rates depending on your destination. The fee for pets traveling on short haul flights is 75 EUR; and long haul flights is 300 EUR.
Pets in Cargo
Animals must be shipped as cargo if the total weight of the pet and carrier exceeds 110 lbs (50 kg). To find out more information, you can call the contact center in Finland at (+358) 9-818-501.
For pets traveling in the cabin, soft pet carriers can have similar dimensions as regular carry-on baggage. The maximum dimensions should not exceed 21" H x 15" W x 8" D (55 cm x 40 cm x 20 cm). Rodents must always be transported in a hard case. The maximum dimensions for a hard case are 14" H x 12" W x 8" D (35 cm x 30 cm x 20 cm). Your carrier should be flexible enough to fit under the seat in front of you and your pet should be able to stand up and lay down comfortably inside. For pets traveling in the hold, carriers must allow Fido to stand, turn, and lie down in a natural manner. Carriers must comply with IATA standards and be large enough to allow pets to stand up straight. They can be made of Fiberglass, metal, rigid plastics, weld metal mesh, solid wood or plywood. The specifics for carriers in the hold depend on the animal you are transporting and their size. You can call the Customer Service Team at 877-757-7143 to find out more details.