Turkish Airlines require passengers traveling with pets to be approved a minimum of 6 hours prior to departure. Turkish Airlines can accommodate different numbers of pets on their various aircraft. On B737 (400-700-800-900) A319/320/321 aircraft, 2 pets are allowed in economy and 1 in business. On A330, A340, and B777 aircraft, 3 pets are allowed in economy and 1 in business. Dogs and cats with respiratory problems are recommended to be carried in the cabin, as long as they meet the required size and weight restrictions. You can call Turkish Airlines Customer Support at 1-800-874-8875 for further details.
Pets in the Cabin
Turkish Airlines allows dogs, cats, and small birds (goldfinches, budgies, and canaries) to travel in the cabin, as long as the combined weight of the pet and carrier doesn't exceed 17 lbs (8 kg). Dogs and cats, and cats and birds, are not permitted on the same plane. Pets who share a carrier must be of the same species and cannot exceed the required weight limit and carrier size. A maximum of 2 carriers are allowed per passenger, but only 1 is permitted in the cabin. For domestic flights, the minimum fee is 70 TRY. For international flights, the total weight of the pet and carrier will be multiplied by the excess baggage fee for that route. The minimum fee charged for transit flights and flights with stopovers is between $35 and $150. If fellow passengers provide documented proof of a medical allergy to either dogs, cats, or birds, pets will not be allowed in the cabin.
Pets in Checked Baggage
Pets who exceed the weight limits to travel in the cabin may qualify for transport in the hold instead. Pet fees are the sum total weight of pet and carrier multiplied by the excess baggage fee on the route. The minimum fee on single short flights is $140, shorter journeys have a minimum fee of $35, and transit flights have a minimum fee of $300. Flights with stopovers have a pet fee between $70 and $300; and prices on longer journeys have a minimum fee of $75 and $150.
For pets traveling in the cabin, carriers shouldn't exceed the dimensions 23 cm height x 30 cm width x 40 cm length (9"H x 11"W x 15"L). For pets traveling in the hold, carriers must be of sufficient size, properly ventilated and watertight. All carriers must be labeled with the passenger's name, address, telephone number, and the name of the pet(s).
The following breeds are not admitted on any Turkish Airlines' flight: American pit bull terrier, American Staffordshire terrier, bull terrier, Staffordshire bull terrier, Japanese Tosa, Dogo Argentino, doberman, pincher doberman, and Rottweiler. The pilot makes the final decision on whether pets can travel. If ventilation conditions are insufficient, animals will not be allowed to travel in the hold. They also accept emotional support dogs free of charge on flights from Istanbul to USA or from USA to Istanbul. On transfer flights, before and after these routes, your dog will be transported for a fee, in a cage in passenger cabin or aircraft hold.
- DaFeb. 18, 2021Saved my cat !
I traveled from New York City to Iraq
I book in cabin within Turkish airlines
I confirmed the booking from the original office via emails (I didn’t trust the phone calls)
It was perfect! My cat was so comfortable! I put a open baby diapers under her so no bad smell for her ...
she was in the next seat!
I don’t usually do reviews
Just make sure the the booking is confirmed from the Turkish airlines office the official/in turkey!
And the size of the bag is accurate too
- DenizJul. 6, 2020Would give zero stars if I could
An advisor confirmed I could take my dog with me in cabin and told me to book the flights I want online and call back right away to make the pet request. I booked online and called back within minutes, and after they went through the procedure of raising the request the system blocked it and said they are not able to carry pets in cabin on one of the flights that they previously said they could. They then tried to charge me £300 cancellation fee. I am still disputing it with them and they are reviewing my complaint. I have spoken to 6 people over 4 calls, and no one seems to know their pet policies or they just give wrong information. One person actually hung up on me. I'm sorry but they have lost my luggage before, I am not going to trust them with my dog in cargo with a connection in the super-busy Istanbul airport. Just awful customer service all around, avoid at all costs
- DynahJan. 26, 2020Not Pet Friendly
After reading Turkish Airlines accept small dog and cat in-cabin, I booked 2 tickets on Jan 25, 2020 from Houston to Jeddah for travel on February 2nd, 2020.
1 hour later I was told my 10-years old toy-poodle and 4-years old cat will not be accepted onboard. I have no choice but to cancel my reservations to find alternative airline.
Turkish Airlines charged US$544.26 for 2 tickets cancellation just 3 hours after my booking. Is this fair?!?
- Miss bella the pomchiNov. 20, 2018Exemplary Airline for international travel with pets in-cabin
We have flown with Turkish Airlines internationally with our dog in-cabin 8+ times (both, business & economy class) in the last five years. The flight crew has been always very pet friendly and accomodating. You must receive approval for the pets you plan to travel with by calling Turkish Airlines call center and the call center registers your pet to your flight. Unfortunately you cannot add your pet to your flight online. Since the number of pets allowed for in-cabin traveling is limited, I would recommend to contact the call center before you book your flight. The airline asks for your dog's health certificate while you check-in for your flight and they make a copy for their own records. As mentioned at the very beginning of this review, we highly recommend Turkish Airlines for stress-free traveling with your dog in-cabin. We didn't have any experience with dogs traveled in the cargo department , hence cannot comment on that.