Above and beyond customer service

We got caught in a derecho on the way which put us behind schedule. At 9:48 pm the owner called us to see if we were still coming and what time to expect us. It was going to be very late so he arranged for us to get into our room without hassle and was very gracious about it. The room was larger that I expected and was a non-smoking room. So often the designated pet-friendly rooms reek like cigarettes. I will go there again as this is a trip I take regularly.

May. 23, 2022