Not great

While BringFido provided an exceptionally easy platform to find & book a dog-friendly hotel room, the hotel itself wasn't great. I'll start with the good. The check-in process was quick and easy, but upon entering our room, it wasn't very clean. The bedroom floor was dirty and the shower was really discolored. But we were only staying one night so we didn't make a fuss. When we went to bed we also noticed about a one-inch gap under the front door and a 1/4" gap on the side of the door. This let in a ton of light and noise into our room and this made our dog extremely anxious all night which meant we all barely slept.

Now, where things went wrong was the next morning. About half a dozen cars were broken into in the hotel parking lot overnight (including ours) and the front desk staff were not compassionate at all. The maintenance guy was however extremely helpful. NOTE: there are NO cameras in the back of the hotel which is where the car windows were smashed. The Charleston Police responded quickly but from a hotel standpoint, we were very disappointed in their reaction at all. That said, this is the second bad experience I have had a La Quinta and will not be staying at one again.

May. 21, 2024