Our stay

I'll start with the staff. They were all so nice and did their best to accommodate our needs. Based on my observations, they're horribly understaffed. The facility was a different story. The equipment in the fitness room didn't work along with the a/c. The pool had far too much chlorine. It could kill any germ just by jumping in. The outside was dirty. Lots of trash lying around. Many of the card readers attached to the exterior doors were broken. What was worse...families staying at the hotel felt it was perfectly fine to hold individual parties at all the exit doors. It was hard to maneuver around them just to get outside. The room was ok at best. Bed was comfortable. Toilet had difficulty flushing. Carpet had multiple stains and burn marks. As for the dogs, a little grassy area was available for their needs.

Ultimately, the marketing of this hotel fell way short. I feel if you promote a facility with a fitness room, pool and other perks, those items should be available. Ownership should take note and provide a better product. Spend the money to make it right. I feel bad for the staff given their effort to make everyone's stay better.

Aug. 03, 2022

Overnight stay

The property was right off the highway for convenience. Staff was super nice and accommodating. The room was clean with all the usual amenities. Our dogs slept like babies.

Jul. 31, 2022