Mary

Member since September 2022

I am a disabled veteran and my JJ travels with me all the time, he is a 13 year old shih tzu and NOT my service dog. We lost JJs mate recently so it is nice to take him on trips so he doesnt have to stay with strangers

Reviews Bone icon(1)

Never Again

DoubleTree by Hilton Hotel Orlando at SeaWorld

Absolutely no handicap parking, furniture in rooms was in disrepair, stains on chair cushions, nowhere for the dog to walk or go to the bathroom, several divider slats were broken, have to stand in the shower to close the door to the bathroom, no hair dryer. I will not stay at this hotel again. Guy at check-in was rude and condescending and fees were more than noted at the time of the reservation. Hotel charged $15 a night per room for resort fee, $15 per night per room for miscellaneous but couldn't identify what the miscellaneous was; going to charge $21 a night for automobile per room and we only had 2 cars for 3 rooms. Guest service staff was rude and condescending. Asked if my dog was a service dog based on an assumption because I am in a wheelchair!

Sep. 06, 2022

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