Cleanliness issue!!!

I understand it is a dog friendly hotel, but that doesn’t mean it shouldn’t be deep cleaned like every other room & like every other hotel. After traveling 10 hours, we arrived at the hotel, unpacked, took showers, ordered food & tried to relax. After sitting in the recliner & sitting back, I instantly smelled dog pee. Got up to look at the chair & there was a ton of dog hair where it reeked like dog pee. Last thing we wanted to do was move rooms after unpacking, showering & eating our food so we ended up just putting a blanket over the chair (which the fuzzy blanket they provided had crusty patches all over it like it wasn’t washed in a while). They offered to let us switch rooms which would have been extremely inconvenient after getting settled in so all they did was offer $10 refund aka the pet deposit. Feel like that was not a good enough compensation. Beware if you have boy dogs that want to mark over other dog’s pee because that might be an issue if they aren’t cleaning thoroughly.

Mar. 08, 2023