Not great

Hotel was packed. Room appeared nice, but had old food left behind on the floor (my dog found it.. gross). Upon check in I explained that the app did not allow me to adjust the number of pets staying overnight with me (I have 3). I said it automatically charged for one, but I wanted to be honest about the other two and expected to be charged. It’s $25 a pet. I already paid for one and see my bank statement where she charged me an extra $100!!! It should’ve been $50 and I’m pissed. Furthermore, the bathroom handle in the room is broken and we had to slam it shut in order to close it.

Jul. 10, 2022