Pets need to be approved for travel at reservation by Brussels Airlines. You can find out more details by contacting the Customer Service Center at 866-308-2230. Flights to the United Kingdom do not allow pets in the cabin.
Pets in the Cabin
Cats and dogs are welcome in the cabin if the combined weight with carrier is under 18 lbs (8 kg). Pets must be clean, healthy, and odorless to fly with Brussels Airlines. Animals can't be under the age of 12 weeks and must not annoy other passengers on the flight. 2 adult animals or animals up to 6 months old of the same litter, up to a maximum quantity of 3, are allowed in the same bag if they are familiar with each other and do not exceed a combined weight of 18 lbs (8 kg) with carrier. All pets must be placed safely under the seat during travel. Fees for smaller dogs are 60 EUR within Europe and 70 EUR on intercontinental flights.
Pets in Checked Baggage
Pets that exceed the weight limit to travel in the cabin can be transported in the hold instead. Just like animals in the cabin, pets being transported in the hold on Brussels Airlines must be clean, healthy, and odorless. Only cats and dogs can be transported in the hold, all other animals must be shipped as cargo. Costs for transporting animals in the hold varies depending on your travel destination. Animals in small carriers incur a charge of 100 EUR for flights within Europe and 150 EUR on intercontinental flights. All other carriers incur a charge of 200 EUR for each flight within Europe and 300 EUR for intercontinental flights.
Pets in Cargo
If you are planning on transporting your pet alone or they exceed 44 lbs (20 kg), your pet will have to be transported via cargo. All live animal shipments are handled in full compliance with the IATA Live Animal Regulations (LAR) and the Convention on International Trade in Endangered Species (CITES). You can contact Brussels Airlines Cargo at firstname.lastname@example.org for more information.
For animals traveling in the cabin, carriers must not exceed 45" (118 cm). They must be soft-sided, smell-proof, and leak-proof. Animals over that weight must travel individually. Animals up to 6 months old of the same litter, up to a maximum quantity of 3, may be shipped in the same container. For pets traveling in the hold, small carriers should be 21" x 14" x 15" (53 cm x 36 cm x 38 cm). Other carriers dimensions permitted are: 26" x 18" x 19" (66 cm x 46 cm x 48 cm); 31" x 22" x 21" (80 cm x 56 cm x 55 cm); 36" x 24" x 26" (91 cm x 61 cm x 66 cm); 40" x 27" x 35" (102 cm x 69 cm x 88 cm); 48" x 32" x 35" (121 cm x 81 cm x 88 cm).
Pug-nosed dogs and cats (breed like pugs, bulldogs, boxers, Pekinese and all cross-breeds, as well as Himalaya, Persian and exotic short-hair cats) are subject to individual acceptance.
- YOct. 26, 2020Brussels Airlines is the best
I flew with my ESA from JFK to Brussels. The crew members were friendly and let my nervous ESA dog alone and try not to disturb him. My dog slept on my lap during the entire flight, so I could not really move. They served my dinner on the next seat's table (the seat was empty) so I could eat some.
I had a terrible experience flying with Southwest a day early, but Brussels Airlines staff were so helpful and knew how to deal with ESAs. No one was judgemental about having an ESA. I'll definitely fly with Brussels Airlines with my ESA again when I have to move to Europe for work.
- HannahMore than a year agoGreat
I moved to Burundi in East Africa for work and I took my dog. I was very very nervous because it was the first time my dog was flying and it was a really long flight (two 9 hour flights with a 4 hour layover). Brussels Airlines was excellent, the airline attendants were very compassionate and accommodating and made sure to double check with ground staff to see if the dog was in the plane. And they made sure to tell me that they adjusted the temperature so that my dog was comfortable. Although, I was not supposed to see my dog in between flights, they gave me special permission to check on her. Unfortunately, I couldn’t take her out of the crate, but she seemed to be doing okay-just a bit nervous. On the way back, I had a similar experience. Overall, they were great and I would fly with then again.