Alan

Member since June 2018

Reviews Bone icon(12)

Not exactly what’s advertised on their site

The Republic House

It is very dog friendly on their patio - no issue at all. Water is available from the sinks in the restrooms. Outdoor seating gets a good bit of afternoon & evening sun/heat, save 1 table. There were no fans to abate the heat. There is no food available onsite - unless you order it in. Cannot complain about dog friendliness - but the other items are noteworthy for pet patrons.

Jul. 14, 2022

Fantastic spot for brews and your pooch

Le Chien Brewing Company

Seating available inside or out, and great that they bring offer water and have a few treats on hand for “Fido”. Nice live music on Fri/Sat. And great dog themed craft brews.

Feb. 16, 2022

Good spot, convenient to I-10

La Quinta by Wyndham Houston Baytown East

It is clean and roomy enough. Walking area on the shared margins with neighboring Cracker Barrel. In need of updating, and looks like they had some exterior cosmetic storm damage - which needs fixed. Mind your vehicle safety measures here.

Dec. 21, 2021

Great “Fido” friendly place

Best Western Plus Fort Stockton Hotel

First place we’ve stayed that had a fenced dog run area - very nice. Clean and quiet. Even provided a pad in the room for puppies to use.

Dec. 20, 2021

Excellent and clearly canine welcoming (more than friendly)

Drury Inn & Suites Las Cruces

There is a large parking lot to allow one to walk their pooch. The relief areas are a bit small and in some margins of the main building. They do offer waste bags. Staff is very friendly and helpful. Great evening beverage options (free) and good breakfast (also free). A real treat of a hotel. Do suggest a suite, if you can, with a pet. Rooms were clean and beds comfortable. Two TV's (in the suite) - 1 in sitting area and 1 BR.

Dec. 19, 2021

Convenient and clean

La Quinta by Wyndham San Antonio Airport

Large parking to ride a bike/run. Secure and good lighting. Only downside was the small periphery of grassy area.

Dec. 16, 2021

This review is for both customer service and property

Days Inn by Wyndham Southaven MS

1st - Customer Service. Upon using BringFido, this property was selected due to location, rating, price, etc. With a Service Animal (SA) in tow, we made the reservation. In both the online application and with the confirmed reservation, it was indicated that there was no charge for Service Animals (also a Federal Law). Upon arriving and checking in, advised the night clerk that I had a SA. He called and checked with management (presumably), and asked for evidence for the SA. The information was retrieved and presented to the clerk who photocopied the tag/information. A debit card was requested for incidentals - also, seemingly normal. The SA was never in the lobby or any common area. The SA remained in the room with the guests, per hotel requirements and used the grassy area for relief in both a.m. and p.m. - and solids were collected and disposed of in a waste receptacle.

Upon check-out, no incidental charges were verified and we departed. Within a couple of minutes, received a phone call from the hotel advising that we'd be charged $15 for the SA. This was a surprise due to all the previous content I advised that when I checked in that the SA was identified and evidence presented. The morning clerk asked if the animal was an SA, I responded yes. He then asked what service the SA performs - I advised that it was for a medical condition. The clerk then asked what was my condition. WHAT? I replied that my condition was private and of a personal nature and that he couldn't ask that question. He persisted telling me that he had every right to ask what condition I needed an SA for. Well aware of my rights under the ADA and HIPPA, I advised him that when asked the two questions that I complied with the requests and provided evidence upon check-in. The clerk persisted, and told me that "he works in this business and knows what to do". I find that hard to believe. I told the clerk that I had a medical condition and that my SA was in place for said condition. I was then told that if I didn't tell him my condition that I would be charged $15 for the SA. I told the clerk he couldn't do that by Federal Law. He hung up. The charge was applied to my card (disputed with my company). The main customer care line was called and a complaint lodged with the franchisee and the Customer Care with Wyndham (active Wyndham member). I could not believe being put into that position. False advertising, false witness, fraud and extraordinarily poor customer service.

2nd - Property: The room clearly hadn't been cleaned before the next guest very well. It lacked a good vacuuming and wipe down. Clearly little to no Covid precautions. The pool was terribly dirty and unkempt. The door/latch stuck (Room 220). A/C did work well and the towels were clean. This review will also be posted on Yelp and TripAdvisor

Oct. 08, 2021

Property seems like it's in a higher crime area

Wingate by Wyndham Memphis East

No issues with the room or the acceptance of my dog - she was welcomed. The room was clean and spacious. There was virtually no place to walk the dog or allow her to relieve herself. The parking area was in poor shape and there was trash and discarded food all around. The hotel collective in the area seems to have contracted a roaming security service - kind of unsettling.

Jun. 07, 2021

Very pet friendly

Americas Best Value Inn & Suites International Falls

Spacious room (nice for a retriever) - allowed some walking around/playing space, as well as space for a kennel. Decent area around the back, front and side of the property to accommodate the “necessities”.

Jun. 05, 2021

One of the best dog-friendly places we’ve stayed

Sheraton Bloomington Hotel

Room was very spacious and very clean. Plenty of room for kennel and to play a bit. We were placed on the end of the hall - which is nice to limit exposure of other guests from possible barking. Very considerate. At check-in were asked if a treat was permissible, and gifted a logoed poo bag dispenser.

Jun. 05, 2021

Good location and clean

AmericInn by Wyndham Duluth

Nice clean room. Could be a bit more spacious, but not terrible. Quiet and decent place to walk Fido.

May. 31, 2021

Great location and service

Comfort Inn St Louis - Westport Event Center

Really friendly staff. Plenty of parking and room to walk or bike your dog. Offered waste disposal bags. Quiet. Only “issue” was that the carpet clearly hadn’t been cleaned. Not sure if previous guest had an issue, but something in the carpet was damp and interested the dog.

May. 29, 2021

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Teton at the Tetons
 
 
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