Accommodations okay

We were traveling with our 3 dogs. We arrived at the hotel late in the evening after a long day of driving. As I checked in the front desk clerk asked if we were traveling with pets. I said yes and we completed the checkout process. The following morning I walked through the lobby with the whole crew several times before we began loading up to continue the drive home. Suddenly the hotel manager (possibly owner) ran out and presented my husband with a form stating that we had three dogs.

When I asked the man what the form was about he stated that the clerk from the night before had left the number of dogs space blank and that we would be charged the fee per dog. He also indicated that they had a 2 dog limit. This person did not offer to provide us with an updated receipt and we did not receive an email receipt for our stay. Our son is looking at attending the university in Champaign so we may be frequent visitors but after the experience with the manager, we will be avoiding this Best Western.

Jul. 06, 2023