Elizabeth
Reviews 
(2)
Poor management
Aloft Louisville EastLovely staff and nice appearance. However this was supposed to be smoke free. At about 2am my room was filled with cigarette smoke that left me coughing and unable to sleep. The night team was unable to do anything at the time. After contacting the management who was out for the weekend, I got no appropriate response. This person asked if anything was done to rectify the situation. After I responded that nothing was done, then there was silence. So beware, they are not as smoke free as they claim.
Wish this wasn't the case, it would have been otherwise lovely. However I lost many hours of sleep and had an irritated throat the next day. I will never return.
Apr. 27, 2022
Bad Smelling Room
Red Roof Inn LexingtonThe room smelled terribly of heavy air freshener and covered up cigarette smoke. I found the smoke detector had remnants of a plastic bag covering it.
Feb. 10, 2022
