Aloft Richmond West Short Pump
Room Types
Please Select a Room
- Aloft, Room, 1 King BedAloft, Room, 1 King Bed
- 1 king bed
- Up to 2 people
- No pet fee
Room details
1 King Bed
291 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom, closed-captioned TV, grab bar in bathtub, height-adjustable showerhead, low-height counter and sink, wheelchair accessible, wheelchair-width doorways, low-height view port in door, wheelchair-accessible bathroom vanity, low-height door lock, visual fire alarm, transfer shower, and lever door handles
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom Amenities
- Wheelchair-width doorways
- Non-Smoking
- Television
- Height-adjustable showerhead
- Grab bar - near toilet
- Closed captioned TV
- Change of bed sheets (on request)
- Grab bar - in bathtub
- Wheelchair-accessible bathroom vanity
- Laptop-friendly workspace
- Refrigerator
- Free wired internet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Number of beds - 1
- Phone
- Desk
- Free local calls
- Towels provided
- Bedsheets provided
- Lowered electrical outlets in bathroom
- Recycling
- Lowered peephole/view port in door
- Connecting/adjoining rooms available
- Transfer shower
- Lowered locks/deadbolt
- Visual fire alarm
- Lever door handles
- Low-height counters/sink
- TV size measurement: inch
- Private bathroom
- Wheelchair accessible
- Hair dryer
- Air conditioning
- TV size: 42
- Iron/ironing board
- Housekeeping on request
- Pay movies
- In-room safe
- LCD TV
- Cable TV service
- Free bottled water
- Free newspaper
- Free cribs/infant beds
- Room service (limited hours)
- Aloft, Room, 2 Queen BedsAloft, Room, 2 Queen Beds
- 2 queen beds
- Up to 4 people
- No pet fee
Room details
2 Queen Beds
291 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Low-height electrical outlets in bathroom, closed-captioned TV, grab bar in bathtub, height-adjustable showerhead, low-height counter and sink, wheelchair accessible, wheelchair-width doorways, low-height view port in door, wheelchair-accessible bathroom vanity, low-height door lock, visual fire alarm, transfer shower, and lever door handles
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom Amenities
- Wheelchair-width doorways
- Non-Smoking
- Television
- Height-adjustable showerhead
- Grab bar - near toilet
- Closed captioned TV
- Change of bed sheets (on request)
- Grab bar - in bathtub
- Wheelchair-accessible bathroom vanity
- Laptop-friendly workspace
- Refrigerator
- Free wired internet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Number of beds - 1
- Phone
- Desk
- Free local calls
- Towels provided
- Bedsheets provided
- Lowered electrical outlets in bathroom
- Recycling
- Lowered peephole/view port in door
- Connecting/adjoining rooms available
- Transfer shower
- Lowered locks/deadbolt
- Visual fire alarm
- Lever door handles
- Low-height counters/sink
- TV size measurement: inch
- Private bathroom
- Wheelchair accessible
- Hair dryer
- Air conditioning
- TV size: 42
- Iron/ironing board
- Housekeeping on request
- Pay movies
- In-room safe
- LCD TV
- Cable TV service
- Free bottled water
- Free newspaper
- Free cribs/infant beds
- Room service (limited hours)
- Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
- 1 king bed
- Up to 2 people
- No pet fee
Room details
1 King Bed
291 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels and pay movies
Food & Drink - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Closed-captioned TV, low-height view port in door, wheelchair accessible, grab bar near toilet, height-adjustable showerhead, low-height door lock, visual fire alarm, transfer shower, low-height electrical outlets in bathroom, wheelchair-accessible bathroom vanity, lever door handles, low-height counter and sink, and wheelchair-width doorways
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom Amenities
- Wheelchair-width doorways
- Non-Smoking
- Television
- Height-adjustable showerhead
- Grab bar - near toilet
- Closed captioned TV
- Change of bed sheets (on request)
- Grab bar - in bathtub
- Wheelchair-accessible bathroom vanity
- Laptop-friendly workspace
- Refrigerator
- Bathtub or shower
- Free wired internet
- Coffee/tea maker
- Daily housekeeping
- Free WiFi
- Hypo-allergenic bedding available
- Number of beds - 1
- Phone
- Desk
- Free local calls
- Towels provided
- Bedsheets provided
- Roll-in shower
- Lowered electrical outlets in bathroom
- Recycling
- Lowered peephole/view port in door
- Connecting/adjoining rooms available
- Transfer shower
- Lowered locks/deadbolt
- Visual fire alarm
- Lever door handles
- Low-height counters/sink
- TV size measurement: inch
- Private bathroom
- Wheelchair accessible
- Hair dryer
- Air conditioning
- TV size: 42
- Iron/ironing board
- Housekeeping on request
- Pay movies
- In-room safe
- LCD TV
- Cable TV service
- Free bottled water
- Free newspaper
- Free cribs/infant beds
- Room service (limited hours)
Compare Rates
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Available Rooms
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Description
Amenities
- Pet Friendly
- Gym / Fitness Center
- Internet Available
- Free WiFi
- Business Center
- Meeting Rooms
- Air Conditioning
- Heating
- Television
- Restaurant
- Breakfast Available
- Parking Available
- Wheelchair Accessible
- Laundry Room
- Dry Cleaning
- Elevator
- Non-Smoking Property
- Smoking Rooms Available
- Game Room
Reviews
Visitors generally praise the Aloft Richmond West Short Pump hotel for its convenient location, pet-friendly amenities, and clean, comfortable rooms. Some note minor issues like outdated carpeting or noisy neighbors, but overall reviewers recommend this hotel as a great option for travelers with dogs.
AI-generated from the text of reviews
- RozJun 23, 2024Great location but too hot
The Aloft was a big disappointment in Richmond. The air conditioner apparently in the lobby had been broken for at least a couple weeks and was not working hardly at all on a day that was 101°. Our room air conditioner was helpless against the beating sun against the building and so it was 80 to 82° in our room. They tried to help by giving us a portable air conditioner which only made the entire room heat up more.
I just got the feeling that no one was really in charge and you couldn't take part of anything going on in the lobby because it was unbearable. Have to take the dogs on elevators to get down to the first level or a lot of steps. Room so tiny that it was a little claustrophobic. We will not stay there again. - MarionJun 1, 2024Excellent location
Great experience here. The hotel had all of the amenities we needed and an absolutely large grassy and clean area across from the hotel for dogs to run and play. Super restaurant next door where we met several other dogs and owners who were friendly and welcoming.
- EdwardMay 24, 2024Great stay
Good location, nice facility, and dining close by.
- ERICMay 3, 2024Pretty much standard Aloft
Ample dog walking areas, but otherwise just OK. There is a large Whole Foods just one block away. Hotel layout is bizarre and there is a funny odor throughout. Breakfast items available at extra cost. Coffee maker in room, but not working.
- BarbaraMay 2, 2024Great location
Had trouble finding where to check-in. Staff was excellent. Room was small and smelled like dog due to older carpet. For one night it was ok. Area was beautiful. Several dog-friendly restaurants to eat at. Big nice grassy area for dogs right outside the hotel. All in all it worked for what we needed and would stay there again
- MoniqueDec 27, 2023Nice location but…
We stayed one night with our dog. The room needed TLC and a serious cleaning! Dog hair and human hair found in the bed sheets! Dirty floors and a musty smell coming from the carpet. They should remove all carpeting in the dog-friendly rooms and upgrade their ventilation system. do NOT recommend this hotel to anyone who appreciates a clean and healthy sleep environment!
- JenniferDec 11, 2023Highly recommended - 2nd stay
We stayed with our two dogs in June, 2023 and again this week. We'll be back again next Summer. Beautiful, clean, great service, AMAZING food and bar, river view, great dog park. Can't recommend enough.
- HollyOct 19, 2023Charlie loved it
Friendly staff, clean, and good location. Walkable neighborhood. Off leash dog park not far away.
- ChristinaSep 23, 2023Loved it!
Location was fantastic, great dog friendly neighborhood and just across the street is a large fenced in area for dogs. However, it is not completely closed in as there are two areas that does not have gates.
- PattiJul 24, 2023Good location
Staff were very friendly. Location and dog park were great
- MarlenaJul 16, 2023No pet fee
The location is great. Vet pet friendly with no pet fee! We only stopped for the night and it was convenient. However, the room didn’t smell great. You can definitely tell they have certain rooms designated for pets and whoever was there before us must have mini animal shelter in there. Other then that, it’s a great place to stop if you have a pet.
- KristineJul 7, 2023Great Stay!
We stayed with our two pups and everything went well. Room was clean, comfortable, and quiet. Comfy bed, awesome shower and plenty of space for our pups to move around. Easy in and out and lots of green area. Hotel is right in the middle of lots of retail and restaurants. Nice sidewalks for walking the pups, lots of trees for some shade and plenty of benches to take a break. Would definitely stay there again. Parking was free and on the premises. Alice was very friendly and super helpful.
- ChrisJul 3, 2023Great hospitality!
This is the perfect location, great service and hospitality! The pups enjoyed themselves and so did the humans!
- SusanJun 28, 2023Great stay
Hotel staff are awesome.
- PilarJun 20, 2023Great location
Very close to the activities that I enjoy. Lots of restaurants just outside of the hotel. No need to drive to find a place to eat. I would have liked that the room had a microwave.
- HoweMay 26, 2023Great hotel
Only about a 20-minute detour each way, but I would stay here again. A great place to park and walk around a bit after a long drive.
- AmyApr 30, 2023Great location!
Our dogs Otto and Penny enjoyed their stay at this hotel. The walls are slightly thin in the hotel so you could hear other rooms, and at times we could hear a dog barking (but I guess that's to be expected in a hotel that allows dogs!). I'd definitely come back! Lots of great space outside to walk your dog.
- KristineApr 16, 2023Great location
The hotel was very clean, in a great area and the pub next door perfect. Large outdoor area across the street for the dog and free paring make this a welcoming and great place to stay.
- JamesApr 9, 2023Relaxed and super dog friendly
We absolutely enjoyed our stay as did Beau, our chocolate lab. Welcoming staff. Clean rooms and a great location.
- HowardFeb 20, 2023Excellent stay
Comfy, cool location to walk around. A fenced field out front for the dogs to run.
- DanFeb 15, 2023Great spot
Very comfortable rooms. Good restaurants nearby. Wonderful spot for my dog across the street. Friendly staff. What’s not to like :-)
- JulieFeb 8, 2023Wonderful Place
Great place, great staff, wonderful location.
- AutumnJan 29, 2023Welcome Party of 4
It’s always a great stay at an Aloft. Our check-in was speedy. The staff was beyond courteous and even asked if we had a floor preference. Our room was clean and cozy. The convenience of a grassy dog area across the street about the size of a football field was convenient for potty time and playing. There were plenty of dog friendly establishments in the neighborhood too. We travel a lot for dog shows and don’t always have the option of nicer hotels at a reasonable price. I’ve stayed in Aloft hotels in a few different cities. They never disappoint. We felt beyond welcome at Aloft and will be sure to reserve a room here again next time we are in VA. Thank you for a wonderful stay. Oh, the best we have slept in a long time-no need to bring travel sheets and blanket!
- KathleenDec 29, 2022Amazingly Acommodating
We stayed at this hotel twice over the Christmas holiday. On our way home our adjoining room had a couple that was very loud. I simply asked the front desk if we could be moved as my small dog can be noise reactive, and without hesitation or questioning she moved us. There are restaurants all around the hotel so you don't need to go far for a meal.100% will be staying here again!
- TamaraDec 27, 2022Great place!
A great, clean dog friendly place.
- PaulaNov 27, 2022Quiet
Like to stop here just to sleep on way north or south for the season. Decent restaurant/bar on main level on building. Green across street and very walkable friendly for the pooch.
- PatriciaOct 20, 2022Upscale Rooms
This was a great find. Friendly staff. Beautiful room. Right across from a large off leash dog park. Next to a dog-friendly pub that had some delicious cocktails and Octoberfest food. A little off I-95 for our trek south but worth the detour.
- GuyOct 12, 2022Good location
Dog park across street.
- MarySep 24, 2022Great Dog Friendly Option
Dog park across the street! Clean, minimalist rooms. Lobby bar and a tavern & grill on the corner with good food. Nice, friendly staff with convenient walk-to amenities.
- GinaAug 23, 2022Ok to stay for a night
They didn’t make any special accommodations for our two dogs. They put us near the elevator both times we’ve stayed here, the dogs hate the noise and strangers walking by. They did give us extra pillows when we asked. Nice staff, just not anything special because of dogs.
- MargaretAug 20, 2022Aloft Richmond
Easy access to green areas and a fantastic restaurant with a few dog menu items to choose from, dog treats and fresh water. I would stay here just to go to the restaurant! Hotel was nicely appointed. No internet without paying extra, and staff not friendly.
- AmandaAug 6, 2022Great dog friendly hotel
My husband stays here on route to Maine from FL with our very large Great Dane. Says his fav hotel along the way.
- ChristinaJul 31, 2022Great location
Quiet from the 5th floor, lots of restaurants and shopping in the area.
- DennisJul 25, 2022Very Nice Stay
The Aloft Richmond staff were very pleasant and accommodating.
- KristineMay 31, 2022Very pet friendly
Very welcoming to dogs. Larger room, plenty of green space to walk your dog around this location.
- SteveMay 20, 2022Good location
No ice machine, phone didn't work. On 3rd floor was not conducive to walking the dog.
- StaceyMay 7, 2022Dog friendly area
Lots of green space to walk my dog, restaurants with dog friendly patios and great food nearby. Hotel staff friendly and professional. Only issue we had was needing to take two elevators to get from our room to outside.
- KristinMar 8, 2022Great location
Clean, well maintained and great dog area close by. Loved it.
- RobertFeb 21, 2022Great choice
Very clean and dog friendly. Lots of restaurants next door. Modern.
- KristinJan 7, 2022Great Stay!
Easy check-in. Nice, clean room. Easy access area to take my pup to potty and stretch her legs. Will stay again!
- JennaJan 3, 2022Wouldn’t allow us to cancel or reschedule
Wouldn’t allow us to cancel or reschedule even with a severe snow storm in the area. Tried to reschedule or be refunded, as it was unsafe to travel to the area in severe snow and ice conditions, and was told this was not possible. We obviously did not end up staying and risking driving in 6 inches of snow and ice, but still had to pay $150.
- CCDec 16, 2021Dog Friendly Area
No pet fees!! Dog Park right next to hotel! Great place to walk your dog down quiet street. Local stores very dog friendly, too. Rooms not that big, but great place to stay.
- DeeOct 1, 2021Not the cleanest Aloft
One of the best hotel chains, but this wasn’t the cleanest location. Bathmat had stain and it didn’t feel thoroughly cleaned between guests.
- PamelaSep 30, 2021Great location
Friendly staff. Rooms clean and comfortable. Dog park across the street. Dog friendly restaurant next door. Would definitely stay again.
- PatrickSep 3, 2021Decent
Nice people. Place needs work. The toilet door wouldn't close. Room smelled musty.
- JamesAug 24, 2021Always Great
This was our 6 or 7th stay. They always do it right.
- RonAug 21, 2021Clean rooms
Great for dog stay.
- YvonneAug 2, 2021Very Welcoming to Pets
Friendly, great neighborhood, dog park is right next to the hotel, extremely clean. Also, the best dog park is 1 mi down the road on Pump Road/Short Pump.
- DenyseJun 16, 2021Great place to stay with your pet(s)
We have stayed at this location multiple times since it is in the same neighborhood as family members. The rooms and public areas have been clean. The staff is very friendly and accommodating. We travel with two dogs and the location (both inside and out) make it a pleasant trip for them, as well as for us. Highly recommend!
- GeorgeMay 29, 2021Nice clean option
Nice hotel. Very modern green approach to lodging. Nice that they don’t charge for pets.
- LynnMay 24, 2021Great spot to stay overnight with your Fido
Happy we found aloft just outside of Richmond.
- YusepelinMay 23, 2021Stay at Aloft
Easy check in, dog friendly, clean, comfortable stay.
- DawnMay 13, 2021Doggie friendly location
We had a rough start, but once moved to a new room things leveled out. The staff was friendly, the area is great location. Good for short stays with your dog, the second floor for bathroom tripsvin the middle of the night was avlittle of a struggle for us.
- CarolineMay 9, 2021Ask for a quiet room at end of hall
The room was clean and smartly designed, in a Scandinavian way, however, the insulation/noise proof measures were inadequate. We could hear normal conversation level noise from the room next door through the wall. If I were to stay at Aloft again, I would request a room at the end of a hall (whether or not I had a dog in the room) and no next door neighbor. Our room was the first one off of the elevator on 3rd floor, and all night long (well beyond midnight) folks were getting off the elevator and talking in full voices; our dog, normally a VERY well trained Golden Retriever, gave 2 very sharp barks every time this occurred. We had a disruptive night, and I am guessing that our neighbors’ sleep was disrupted by the hall noise and our dog’s response.
Otherwise, the hotel is adequate. Nothing special to make it a first choice other than it’s location. - MichaelApr 20, 2021Loved our stay here
Very nice property
- KathyMar 31, 2021Great experience!
We had no issues at all with this hotel! The room was very clean. There was a huge area next to the hotel to take our dogs to do their business. The hotel is located in a beautiful, upscale area of Richmond with many stores and restaurants within walking distance. Definitely recommend!
- KarenFeb 3, 2021Perfect!
Great location and accommodations
- NancyJan 19, 2021mixed review
Comfortable Bed, nice area for dogs outside. No breakfast, not even bagged. Had to pay for snacks. No water in room, coffee lid was covered in coffee stains. Front desk attendant was off-putting, maybe a bit rude. Nice area though.
- LaurenJan 13, 2021Quiet and comfy stay
Excellent value. This hotel is on the second level and up of a building, but has easy free indoor parking and grass across the street. Other Alofts I have stayed in have sometimes been noisy, but this one was super quiet and the beds very comfy. Our dog slept in her own queen bed and very much enjoyed that. The rooms were carpeted and definitely a bit worn, but for the price, I didn’t mind. A mini-fridge is also nice!
- KerryDec 29, 2020Great surroundings
This hotel was a little further off 95 than I was looking for, but I was glad I had chosen it. The walls of the rooms were better sound proofed than other hotels I have stayed in. There were at least 5 other dogs on the floor and we couldn’t hear any of them. The best part was the surroundings around the hotel. In front of the hotel is a large landscaped square which you can walk the dog in. There are also nice walking paths and a playground around the back of all the townhouses which are behind the hotel and there are restaurants and stores in front of the hotel. It was quiet and convenient. I would stay there again.
- JoeDec 28, 2020Great
We had a wonderful time staying at the Aloft in Richmond. Very different yet accommodating. Dog park right outside the front entrance was wonderful
- BarbaraDec 28, 2020Beautiful hotel in a lovely upscale area
Room was clean and modern. Will certainly look for this hotel in other areas when traveling with or without my dog 🐶
- BrianDec 20, 2020Great location!
Nice room and close to food and shopping. Plenty of dog walking area.
- KelseyDec 16, 2020Awesome hotel in an even more awesome location!
This place is a dog lovers utopia. The center of the little city has a big green field perfect for dogs. It is right out front of the hotel. The streets are lined with so many food options. Parking is free and readily available for both indoor and street.
The hotel was spacious, modern, clean and comfortable beds! I love hotels that love dogs! - KaylaDec 2, 2020Dog and human friendly
Great location !
- MaricelyNov 22, 2020Seamless check in
I was able to take my dogs and cat no questions asked through BringFido. Rooms are practical and clean.
- MichelleNov 17, 2020Perfect location
Have stayed here multiple times but this time the room wasn’t up to standard. Missing titles in bathroom and not as cleaned. Not sure short staff. Was greeted nicely. Hopefully just a bad day.
- JudyNov 9, 2020Aloft Richmond West, VA
This hotel met my needs for lodging with my large dog. There was nothing special. As the hotel was full, we had to ride the elevator to the fourth floor and walk down most of the hallway to get to our room. Last year I had a room on the second floor, which made it much easier to take my dog outside for a walk. However, this location is ideal for exercising your dog as there is a large grassy area and lots of residential sidewalks near the hotel for walking. Also, there are several restaurants nearby that you can walk to for a meal or take out.
- ChasityNov 8, 2020Great spot!
Everyone was very nice and the location was awesome! The rooms are AMAZING!
- GinaNov 6, 2020Great Location
Great location for staying with our dog, lovely neighborhood and park nearby, lots to do within walking distance, room nice size, staff doing great job with Covid cleaning, felt very comfortable
- AnnOct 16, 2020Great Location
Walking distance to restaurants, shops and lots of green space for the pups!
- BrittanySep 27, 2020Amazing!!
I found Aloft through Bring Fido when I was invited to my friends wedding in VA, we live 7 hours north and I knew it was a trip I’d want to bring my 6 year old Pitbull on. I called the hotel and asked if they had any breed restrictions, and they did not nor any fees! when we checked in on a Thursday night the woman at the front desk was incredibly welcoming and friendly and as we came through the lobby each day numerous times, the employees were all so friendly and greeted us each time. the area around the hotel was incredibly pet friendly with sidewalks, plenty of grass area, trails, and poop bag stations at almost every block. it was an absolutely amazing experience and we stayed 3 nights. I absolutely recommend and will definitely seek them out again when I travel. because of Aloft and they’re open and welcoming policy, I had an amazing trip that I’ll cherish forever.
- LarryAug 30, 2020Terrific arra
Treated our boy extremely well & friendly.
- KathleenAug 29, 2020Convenient and Pup Friendly
Great stay! Comfortable and clean. Good access to areas to walk your pup.
- GinnyJul 30, 2020Great stay
Very clean quick check in! Would stay again.
- SallyDec 31, 2019Two places, Richmond Virginia, Jacksonville Florida.
Two places, Richmond Virginia, Jacksonville Florida.I would definitely use BringFido again. It was really easy and dog friendly on which we needed. We stayed at the loft both times!
It was very enjoyable! - FranklinDec 29, 2019Easy check-in, and friendly to dogs
A close dog park near by. Peaceful, not too crowded, good smelling hotel, and affordable. First time for us in a hotel room with a 70lbs. dog.
- BrieonnaDec 22, 2019We’ll be back!
A great place to stay! Super cute area with multiple food options right down stairs, grassy area to walk the pup and super clean rooms. We will definitely be back on our next trip up!
- ChristinaDec 1, 2019Review
Great location - very big dog friendly!
- RichardOct 15, 2019Dog friendly area
Pleasant room, dog friendly restaurants around the corner, nice clean dog sitting/walking area
- GeorgeOct 6, 2019Upscale in dog friendly community
This is an upscale hotel in a newly developed community (Short Pump, VA). All of it is dog friendly. Rooms are on the third level so your canine partner has to either utilize stairs or an elevator. I would stay here again if I find myself in this area.
- DavidAug 26, 2019Excellent stay!
The parking was free, the room was clean, the check-in was efficient, and the hotel was very pet friendly. The hotel was in an excellent location with plenty to do. I would definitely stay here again.
- ChristyJan 17, 2019Happy Place To Stay With Dogs!
I was glad I followed the largely good reviews here and booked this hotel for my trip rather than a less expensive option! I rank it highly because the staff was completely accommodating of the two minor issues I had.
Here are the highlights:
1) LOTS of green space to walk dogs, plenty of doggie waste stations in the surrounding area. The hotel is right off of a pedestrian mall with restaurants, a grocery store and some other businesses. The grass in the pedestrian mall (just a few steps away) is less worn than the potty area right across the street, but like everywhere in America, some people just refuse to clean up after their dogs so watch where you step.
2) I was able to travel with two large dogs (I train service dogs) and NO PET FEES. Brilliant.
3) The room comes with a little pet mat and they have an extra sheet over the comforter to protect it from dogs (it was raining the whole time I was there so that was a plus).
4) At check in, we got free travel water bowls and a card to hang on the door so housekeeping would know not to enter due to dogs. It was these touches that made me feel like the dogs were welcome and not just permitted.Other details:
1) From what I gather all dog rooms are on the 2nd floor. The way it is set up, you enter an alcove on ground floor and take stairs or elevator to 2nd floor to check in desk. There are two wings. To the left of the elevators (last the bar) is also where the swimming pool is located. My initial room was very near the pool and the smell of chlorine was overwhelming. Luckily I was able to switch rooms to the hall to the right of the elevators and no odors. I would recommend requesting a room away from the pool if you are at all sensitive to this type of thing.
2) Another reviewer mentioned their dog finding a toy under the bed from another dog and questioned the cleanliness. My dog retrieved a plastic cup with some sort of dried purple liquid in it. Luckily they are trained to retrieve and not consume. I mentioned it at check out and since my room was prepaid they took off the charge for the $10 or $15 I had spent at their snack bar and billed to the room as a courtesy. I didn’t notice anything else in the room that didn’t seem clean to me. There was a mini frig (which I found out was actually a freezer unintentionally), a coffee maker, - JaclynJun 25, 2018Would Stay Again
The hotel is in a great location and super pet friendly. The rooms are comfortable and clean. The only problem we had was that they hadn't upgraded the HVAC in our room yet so it got a little warm at night.
- Mary BlanchetteMore than a year agoAmazing Time
Beautiful, trendy, and clean hotel. Everyone was so friendly and very accommodating to our fur baby. Lots to do in and around hotel, shopping restaurants. Plenty of grassy areas to run and play. Very happy with this stay.
- JamesApr 1, 2018Fido Friendly!
Welcoming staff, very comfortable with our two large hairy Samoyeds. Very walkable, easy access to nearby trails for the dogs morning walk.
Stephanie on Jun. 17, 2024 Aly on Apr. 20, 2024 Chris on Jul. 3, 2023 John on Feb. 7, 2023 Jarlath on Jun. 18, 2022 Jeanette on Apr. 11, 2022 Annette on Nov. 2, 2021 Charisse on Oct. 17, 2021 Belinda on Sep. 29, 2021 Beth on Aug. 26, 2021 Brian on Jun. 5, 2021 Christina on May. 31, 2021 Tahnai on Nov. 12, 2019 Tzvia on Oct. 27, 2019
Location
Traveler Photos
We dug up 11 pictures of dogs at Aloft Richmond West Short Pump.
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